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Privacy Policy

KUNBUS GmbH operates the website www.kunbus.de revolution.kunbus.de/shop/ (hereinafter referred to as "Website") and provides the services offered therein and is therefore responsible for collecting, processing and using personal data within the meaning of the General Data Protection Regulation (GDPR), new Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG-neu) and German Teleservices Act (Telemediengesetz - TMG).

Please read below for information on the processing of personal data when using our website. We always apply the principle of data economy, meaning that we collect and process personal data only if you have given your consent for us to do so, the law explicitly permits and/or prescribes it or it is necessary for operating the website.

1. Security

The data entered on the website is transferred to our server via the internet in encrypted form (state-of-the-art encryption). Our IT systems are continuously secured through technical and organisational measures.

2. Collection, storage and use of personal data

2.1. Personal data

The term "personal data" defines individual details on personal or factual circumstances of a certain or determinable natural person (data subject).

2.2. Collection, processing and use of personal data

The extent and manner of collection and use of your personal data differs depending on whether your visit to our website is for information purposes only or whether you place an order.

To use this website, you must create a customer account. We store all data that you provide us during the ordering process and that we need to process your order. This is at least your name and address, an e-mail address and telephone number. All data necessary for delivery or order processing may be passed on by us to third party service providers. As soon as the storage of this data is no longer legally required or necessary, it will be deleted.

Furthermore, we collect, store and process your data for the implementation and improvement of our services, technical administration, improvement of our products and services as well as for our own marketing purposes.

These are information about the browser (type, language, versioning), information about your operating system, information about the internet service provider, your IP address, date and time of access, websites through which you reach our homepage, time zone differences (to GMT), content of the request, access status/http status code, the amount of data (transfer rate). The legal basis for this can be found in Art. 6 para. 1 sentence 1 lit. f GDPR.

Each time you visit our website, a record of the accesses is kept (access log). This is recorded automatically in the log file of our system and differs according to the use of our website. This is data and information from the computer system of the calling computer, such as information on the type of browser and the version used, operating systems, the IP address, the date and time of access, websites from which the user's system accesses our website and websites which are called up by the user's system via our website. We do not store this data together with other personal data. However, it is necessary to store them in the log files, otherwise the website cannot be displayed. The legal basis for this can be found in Art.6 Paragraph 1 lit. f GDPR. We use this data to optimise the website and to secure our information technology systems. We do not evaluate them for marketing purposes or pass them on. The stored log files serve to further improve our website and the services offered as well as to better control the capacity of the servers.

If you contact us via e-mail or contact form, the data stated in the e-mail or contact form are transferred in addition to the data stated above. This data is stored for the purpose of responding to your query and/or contacting you again in the future, if required. The legal basis for this is stated in Art. 6 (1) lit. a and b GDPR.

2.3. Storage period

Personal data provided to us through the website is only stored until it has served the purpose for which it was entrusted to us. The storage period for certain data can be up to 10 years or longer if retention periods under commercial and tax law must be complied with.

2.4. Disclosure of data / transfer to third parties

We use external service providers for processing your data in some cases. They have been carefully selected and engaged by us, are bound to follow our instructions and are regularly checked.

Your personal data is only transferred to third parties or otherwise transferred if this is necessary for the performance of a contract or invoicing or you have previously given your consent for us to do soWithin the scope of a complaint, for example, the service providers engaged by us (such as logistics companies) are provided with the data required for processing an order. Our service providers may only use the data thus transferred for the completion of their task. Any other use of the information is prohibited and none of the service providers entrusted by us engage in such activities.Therefore, the personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract processing, as far as this is necessary for the delivery of the goods. We pass on your payment data to the assigned credit institute within the scope of processing payments.

If you pay via PayPal, we will pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") within the scope of payment processing. PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. The result of the credit assessment with regard to the statistical probability of non-payment shall be used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, they are based on a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. Further information on data protection, including information on the credit agencies used, can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full. If payment is made using the "secupay credit card" payment methods, the purchase price claim is assigned to secupay AG, Goethestraße 6, 01896 Pulsnitz. Your bank or credit card account will be debited when the order is completed. The data required for payment processing is transmitted to secupay AG. In order to estimate the risk of default, secupay AG may, under certain circumstances, carry out a creditworthiness query. Information on your previous payment history and creditworthiness information based on mathematical-statistical methods using address data (scoring) is obtained from infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, Germany, and Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss, Germany. You can obtain further information on the processing and storage of your data directly from secupay AG.

2.5. Use of cookies

We use cookies to improve the usability and security of the website and for pseudonymised reach measurement. These cookies are transferred from our server or a third-party server to the user's browser. Cookies are small files that are stored on your device which the browser accesses when in use. You can opt out of cookies:

You can also adjust your browser settings to block cookies. However, with both types of deactivation, we cannot guarantee the full functionality of our website.

3. Inclusion of third-party services

We use the services of YouTube for playing videos. Our videos have been embedded in expanded data protection mode. This may not be the case with third-party provider videos to which we refer. YouTube generally uses cookies for collecting information for purposes such as the collection of video statistics on the visitors to its website. This also results in a link being established to the Google DoubleClick network. Starting the video may trigger further data processing activities. We have no control over this. For further information on data protection at YouTube, please read the YouTube privacy policy at: https://www.youtube.com/t/privacy_at_youtube.

Our website uses Matomo (formerly Piwik), a web analysis service of InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand (hereinafter referred to as: InnoCraft). Matomo uses cookies, which are stored on your end device and which enable an analysis of your use of our website. For this analysis the cookies are stored on your computer. The information collected in this way is stored exclusively on our server. Our website uses Matomo with the setting "Anonymous Visitors' IP addresses". This means that IP addresses are processed in a shortened form, so that a direct personal reference can be excluded. The IP address transmitted by your browser via Matomo is not merged with any other data collected by us. We use Matomo for the purpose of analysing the use of our website and to continuously improve individual functions and offers as well as the user experience. Through the statistical evaluation of user behaviour we can improve our offer and make it more interesting for you as a user. This is also our legitimate interest in the processing of the above data by the third party provider. The legal basis is Art. 6 (1) lit. f GDPR. You can prevent the evaluation by deleting existing cookies and deactivating the storage of cookies in the settings of your web browser. Please note that in this case you may not be able to use all the functions of this website to their full extent. Matomo is an open source project. Contact details of the third party supplier: InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. Further information of the third party provider on data protection can be found on the following InnoCraft websites: Privacy Policy: https://matomo.org/privacy-policy/ Information on data protection: https://matomo.org/privacy/ The data will be deleted as soon as they are no longer necessary for the purpose of their collection.

We may also use the Facebook social media plug-in for analysing, optimising and operating our website (within the meaning of Art. 6 (1) lit. f GDPR). This plug-in is operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). You can identify if this plug-in has been installed by the Facebook logo and/or the terms "Like" and "Share" in the respective colours. For information on all Facebook plug-ins go to: https://developers.facebook.com/docs/plugins/ Facebook states that it conforms with European data protection law and is certified under the Privacy Shield agreement: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. The plug-in creates a direct link between your browser and the Facebook servers if you use our Facebook link to go to our Facebook page. We do not have any influence whatsoever over the nature and scope of data that is transferred to the Facebook servers by the plug-in, but at a minimum, the IP address and any Facebook account you may already have may be transferred. You can find detailed information in this respect at: https://www.facebook.com/help/186325668085084. If you use the functions of the plug-in, by sharing or "liking" a post, for instance, the respective information is also transferred to Facebook Inc. If you wish to prevent Facebook Inc. from linking this data with your Facebook account, please log out from Facebook before visiting this website and delete the stored cookies. You can adjust further settings for the processing of data for advertising purposes, or object to the use of your data for advertising purposes, in your Facebook profile. This is the link to the settings: Facebook profile settings: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen Cookie opt-out page of the US website: https://optout.aboutads.info/?c=2#!/ Cookies opt-out page of the European website: https://optout.networkadvertising.org/?c=1#!/ You can read which data is collected, used and processed by Facebook for which purpose and to which extent as well as your rights and settings options to protect your privacy in the Facebook privacy policy. Link to the Facebook privacy policy: https://www.facebook.com/about/privacy/.

If your subscribe to our newsletter, we transfer the data entered when you subscribe to the newsletter to our service provider, Campaign Monitor. Compliance with the GDPR is ensured in this case https://www.campaignmonitor.com/trust/gdpr-compliance/ as well as the data security measures stated when you follow this link: https://www.campaignmonitor.com/trust/security/. When recording and managing your data, we may use the platform provided by Salesforce.com Germany GmbH, Erika-Mann-Str. 63 in 80636 Munich, Germany. The data may be stored at the parent company, The Landmark@One Market Street, Suite 300, San Francisco, CA 94105, USA. You can read the Salesforce privacy policy here: https://www.salesforce.com/de/company/privacy/.

4. Right to object and to information on, amendment, correction and deletion of data

As the data subject, you have the right to information on the use and storage and/or processing of your personal data. You also have the right to the correction of incorrect data as well as the blocking, completion and deletion thereof.

You may object to the use of your data for the above purposes at any time and with future effect without you incurring any other costs but those for the transfer according to the basic tariffs. On request, we will provide you with a copy of your personal data in a structured, standard and machine-readable format.

For information on your personal data, to request the correction of incorrect data, to block and/or delete such data and to exercise your right to object as well as for any other questions on the use of your personal data, please do not hesitate to contact us at: KUNBUS GmbH, Heerweg 15c, 73770 Denkendorf, Germany; datenschutz@kunbus.com.

5. Complaints to supervisory authorities

In accordance with Art. 77 GDPR, data subjects have the right to complain to the competent supervisory authority if they believe that their personal data is being illegally processed. The competent supervisory authority is the State Data Protection and Freedom-of-Information Officer (Landesbeauftragter für Datenschutz und Informationsfreiheit) of the State of Baden-Württemberg.

6. Exclusion of liability

All of the information contained on this website has been diligently checked. However, we do not assume any liability that the contents of our own website are accurate, complete and up-to-date at all times. We exclude liability for external links that refer to third-party websites and their contents.

7. Mobile devices

The provisions of this Privacy Policy also apply to mobile access and the use of mobile devices.

8. Amendments to the Privacy Policy

We reserve the right to amend our Privacy Policy if this is necessary due to changed security and data protection measures.